The "Snapshot Collected Data" operation allows browser users who are unfamiliar with RTI to simply click a button, follow directions, and then email a zip file to a remote support engineer for analysis with the RTI Console. Clicking "Snapshot Collected Data" in the system tray popup menu brings up the RTI Data Snapshot dialog as shown below.
The user selects the time range (in the past) of the data is to be copied into the snapshot, the clicks OK. This brings up an information dialog about what to do with the results:
When the user clicks OK, the Snapshot files are exposed so they may be easily attached to an e-mail as described:
Here is an example of the contents of the Text document that accompanies the RTI Data itself:

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